In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Ley Orgánica 3/2018 de Protección de Datos Personales y Garantía de los derechos digitales (LOPDGDD), we hereby inform you of the following:
Data Controller:
Apolo Events & Trips (TUGAWORLD IBERIA, S.L.), with CIF B28833684 and registered office at C/Juan Bravo 3A Bajo. Madrid. Contact email: apolo@apoloeventstrip
Purpose of Processing:
The personal data requested (including identification data, contact details, passport information, travel preferences, special needs, payment data, and any information necessary for international travel) will be processed for the following purposes:
To manage bookings for transport, accommodation, insurance, and other tourism services.
To prepare and arrange international travel, including the communication of data to airlines, hotels, and tourism service providers.
To comply with legal requirements related to international security, visas, immigration, or the regulations of the destination countries.
To manage billing, payments, and travel-related communications.
To handle inquiries, incidents, and assistance during the trip.
Legitimation:
The processing is based on:
- The performance of the travel contract and the requested tourism services.
- Compliance with applicable legal obligations regarding international travel, customs, security, and border control.
- Your express consent in cases where it is neccessary (e.g. health data for special assistance).
Recipients:
Your data may only be communicated to third parties essential for the correct provision of the service: airlines and transport companies, hotels, insurers, tour operators, collaborating agencies, and authorities of the destination countries when required for legal procedures (visas, border control, security, or health requirements).
No international data transfers will be made beyond those necessary for the management of the trip.
Retention Period:
Data will be kept for the duration of the contractual relationship and, subsequently, for the periods required by accounting, tax, and consumer regulations. Data relating visas or international procedures will be kept for the strictly necessary time.
Rights of Data Subject:
You may exercise your rights of access, rectification, erasure, objection, restriction of processing, and data portability by sending a written communication to TUGAWORLD IBERIA S.L., at the indicated address above or to the email apolo@apoloeventstrip.com. You may also lodge a complaint with the Agencia Española de Protección de Datos (AEPD).
Obligatory nature of data:
The requested data is necessary to manage your international trip. Failure to provide this information may make it impossible to provide the contracted services.
Consent for Special Categories of Data:
If you provide data relating to health or other special categories, you expressly authorize TUGAWORLD IBERIA S.L. to process them exclusively for the correct management of special needs during your trip.
